06-21-2023 03:10 PM
I can not log in my account, becauce my email address was incorrect in the system,it was miss one number ,so I can not receive any links from public Mobile. Can I correct my email address?
Solved! Go to Solution.
06-21-2023 05:08 PM
You can try to login online and click Forgot Email to reset:
06-21-2023 04:12 PM
@chen3 but you know the incorrect email address and the password ?
if you know the incorrect email, you can still login with the password, then have the 2FA code send to phone, and change the email when you are in My Account
06-21-2023 03:30 PM
thanks ,I am going to try.
06-21-2023 03:30 PM
no it can't, thanks
06-21-2023 03:16 PM
@chen3 - what if you choose the "Forgot your email" option? Would this direct you to steps to reassign your account to a new email?
06-21-2023 03:11 PM