confused

[farrellm1]

difficulty setting up an account to access my account number to transfer to another provider

[farrellm1]

I purchase it from Walmart

[farrellm1]

At Public mobile but when I try to enter my number it said the number not valid

[stonechucker]

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@farrellm1 wrote:

I want the 6-digit code via email instead of phone...how do i do that?

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@popping wrote:

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@farrellm1 wrote:

I was not aware of a self serve account until now

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Use this link to create your self-serve account.  It will send you a 6 digits code to create your self-serve account.

https://selfserve.publicmobile.ca/self-registration/

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That's not an option.  It's only delivered by SMS. Where is your phone number now?  At Public Mobile, or somewhere else?

[mimmo]

not possible.  the 6 digit code is to ensure the number you are creatinng the account for is your own.

@farrellm1did you join PM at a store or did it yourself online?

[farrellm1]

I want the 6-digit code via email instead of phone...how do i do that?

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@popping wrote:

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@farrellm1 wrote:

I was not aware of a self serve account until now

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Use this link to create your self-serve account.  It will send you a 6 digits code to create your self-serve account.

https://selfserve.publicmobile.ca/self-registration/

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[popping]

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@farrellm1 wrote:

I was not aware of a self serve account until now

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Use this link to create your self-serve account.  It will send you a 6 digits code to create your self-serve account.

https://selfserve.publicmobile.ca/self-registration/

[stonechucker]

Are you bringing a phone number here, or sending it somewhere else?

[stonechucker]

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@farrellm1 wrote:

I was not aware of a self serve account until now

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Ah.. go to activate.publicmobile.ca 

You will need to register, activate with a code sent to you by SMS

[farrellm1]

 I did all off the above suggestions but to no avail

[farrellm1]

I was not aware of a self serve account until now

[RossN]

@farrellm1 hi did you set up a self serve account alot of people don't and then they need it later

[farrellm1]

 indicated my phone number is invalid or I have set up an account already...

[RobertQc]

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@farrellm1 wrote:

difficulty setting up an account to access my account number to transfer to another provider

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@farrellm1  You want to transfer your public mobile phone number to another provider? Do you not have a self serve? Is the line active? Who set it up? Did you forget your password? Can you login here? https://selfserve.publicmobile.ca/ if not, try the password reset, if you don't have an account but have a number try to set one up here https://selfserve.publicmobile.ca/self-registration/

[stonechucker]

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@farrellm1 wrote:

difficulty setting up an account to access my account number to transfer to another provider

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What's the issue you're having?  Failure to log in, forget password?  Do you have a self-service account?