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code to confirm transfer

Glen72
Great Neighbour / Super Voisin

Hi,

 

I am not getting the code to confirm transfer of my cell phone to Public Mobile

2 REPLIES 2

Meow
Mayor / Maire

You should get SMS from your current provider and reply YES within 90 minutes. Keep current SIM (old) in your phone to accomplish that.

Handy1
Mayor / Maire

@Glen72  You need to leave old providers sim in the phone to reply YES to the confirmation text to port . If you missed the 90 min window to reply . No worries I’ll send you the porting team number private message . Give them a call and they can re trigger the port request for you 

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