07-17-2022 01:23 AM
i was paying $19.04 and my wife was paying $14.56 every month
but this month ,we got charged $24.64 and @$25.76.
even though she just changed the plan of $15 to $25。i referred my wife, i still should get the rewards.
07-17-2022 09:43 AM
@edlau1 both you and your wife changed to $25 plan? Or you always on $25 plan?
Charges on your wife was correct for sure ( $14.56 = ($15-$2) + tax and $25.76 = ($25-$2) + tax )
For you , do yo have a $25 plan, too? when you referred your wife, it was around Christmas time and you got a special $5 x 6 months bonus? If that is the case, you would have a $5 as available fund and hence it was charging you $19.04 for 6 months like that :
($25 - $2 Autopay - $1 friend referral - $5 credit from the special bonus) + 12% tax
But the $5 credit was just 6 months and you should have got the last one already, so, this month, it goes back to:
($25 - $2 Autopay - $1 friend referral ) + 12% tax
07-17-2022 03:32 AM
You can login to your account tomorrow morning and click on My Rewards. It will have a breakdown of your monthly charge including all taxes on your plans.
07-17-2022 01:42 AM
i was paying $17 and my wife was paying $13 every month but this month ,we got charged $22 and @$23. even though she just changed the plan of $15 to $25。i referred my wife, i still should get the rewards.
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We like the pretax dollars here. So your wife was on the $15 plan with likely the $2 autopay. Then she changed up to the $25, again with the $2 autopay. So that's all good.
What plan are you on? How long have you been here? Did you make use of the refer a friend $5 promo at some point? And now maybe it's over and your cost went back up to not $5 less. $25 plan with autopay and that referral.
07-17-2022 01:38 AM