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changing data portion of plan

maryisk
Great Neighbour / Super Voisin

i just switched from a 90d plan (with 12gb of data) to a 30d one as i am leaving the country, and i just got a notification that im 75% thru my data! i could have sworn i selected 4gb of data, as that has been my average monthly usage on the 90d plan, but apparently i selected 2gb =(.

 

is there any way to change this and pay the difference? thanks in advance

2 REPLIES 2

will13am
Oracle
Oracle

As @Vickel suggests, contact a moderator and ask if you can make a plan change if one was selected in error.  See link below on how to contact a moderator.

 

http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Contacting-our-Community-Moderators/ta-...

Vickel
Model Citizen / Citoyen Modèle

best bet is to message a mod and see if changing the plan and paying the difference is an option for you

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