change my number for code receive

[Jubin]

I changed my phone number, from   """""""" 211 to """"""""" 898,

but the confirmation code is still going to the previous number.

This is the second time I am sending you a message, I hope you will take care of it soon

please fix it 

thanks

[A-L]

Echoing what softech stated earlier. 

Otherwise you can also see if giving the system some time to update fixes the issues. I find with PM there is often a lag or delay. 

[Jubin]

thank you very much❤️

[softech]

@Jubin yes, this seems to be a. system problem

But you can ask the code to send to email instead
On the screen it is expecting you to enter the code, click Didn't get the code? or  Resend code and then choose Send email

After you able to log back in, go to Profile page, click Manage EverSafe ID and then you can update the phone number there

https://myaccount.publicmobile.ca/en/account/my-profile

[dany1286]

hello do you want to say that your cell number has not been changed?