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cell data not working

Sues
Great Neighbour / Super Voisin

Hello I'm on canada , usa & mexico plan my cell data is not working now that i'm in mexico. I tried all the fixes on my iPhone 13 data roaming is on. What can you do to get it working .This phone worked last spring in mexico.

It shows Tecel as the carrier, but gives me no access to data and can't call out on the phone.

Thanks

3 REPLIES 3

porcupine
Model Citizen / Citoyen Modèle

Make sure you're roaming is turned on 

softech
Oracle
Oracle

@Sues 

make sure you enabled the Roaming Mobile data.

And these are PM's roaming partners in Mexico.  Change the network to manual and try each of them:
ALTAN, AT&T, AT&T Nextel, Telcel, Telefonica

SKSuh
Model Citizen / Citoyen Modèle

Disable automatic network selection and manually choose whichever one works best for you 

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