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cant receive incoming calls, just ported number last night...

dazel247
Good Citizen / Bon Citoyen

Hey everyone! I can't receive any incoming calls after i activated my sim  and ported my number about 12 hours ago from wind mobile..i am using a different phone called an m-horse..i have activated the sim and can make outgoing calls successfully as well as i have set up data no problems, but still cant make outgoing calls..any help would be appriciated...when someone else calls it seems to still be on wind mobile..saying number not in service..running android 4.2.2 thanks.

5 REPLIES 5

Litvinau_A
Model Citizen / Citoyen Modèle

Yes, I have a feeling it's all because of Wind Mobile. I don't think they do the switch as fast as Big Guys

 

DK
Model Citizen / Citoyen Modèle
This poster had some issues with a wind port as well. I would call wind and ask has the port gone through on there end.

http://productioncommunity.publicmobile.ca/t5/Getting-Started/Not-receiving-phone-calls/m-p/7115/hig...

DK
Model Citizen / Citoyen Modèle
Was your wind account in good standing and still active when you did the port?

hunnybunny
Model Citizen / Citoyen Modèle

Hi @dazel247 🙂

have you tried just simple shutting down your phone, pull battery and reboot?

 

Sometimes removing the sim during the battery pull helps too

hunnybunny
Model Citizen / Citoyen Modèle

Hi @dazel247 🙂

have you tried just simple shutting down your phone, pull battery and reboot?

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