cancel autopay

[LYNN_2007]

I recently transferred to another carrier but forgot to cancel my autopay with Public Mobile. Will I be charged for the next billing cycle? If so, how can I cancel the autopay? Thank you.

[BKNS27]

@LYNN_2007 

Once you port out, you account will be closed and information in your account will be removed but to be on the safe side. Keep a close eye on your CC statement. 

Depending on when you port out. Best to port out 2-3 days before your renewal date. If you port out a day after the renewal date. PM will charge you for the following month of service. Since PM is a prepaid service, there are no refund.

If this is the case, you will need to contact a CS_Agent by submitting a ticket and plead your case and ask for a refund.

[will13am]

@LYNN_2007 , out of an abundance of caution I would have the credit card removed from the account.  Use the chat link on the lower right corner of the web page to initiate a support ticket.