10-22-2019 03:28 PM - edited 01-05-2022 09:31 AM
So I got refered by a friend to join Public Moblie and I got my account set up at walmart and I tod the guy my friends code however he failed to use that code before it was to late into the set-up, does anyone know if I am still able to apply that code even though my account is already set up?
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10-23-2019 12:25 PM
@hulkaren They really are great here at public mobile. Just when you think...oh no I'm screwed..? The moderators right the wrong. Welcome to pubic mobile. Here at the community we are always here to help.
10-23-2019 10:50 AM
I would talk to public mobile customer service. I'm sure they would just delete your incorrect account and then u could just reset up ur new account with ur referral name. 👍
10-23-2019 08:50 AM
Yes I sent a ticket in and they got everything sorted thanks!
10-23-2019 03:31 AM
@hulkaren This is actually very common issue with walmart activations. The moderators are usually quite accommodating in that regard. As @Triguy suggested create a ticket via simon (?) And explain the issue with the moderator when they get in touch thru private message. Supply your friends referral code and they should add it to your activation form so you will get the $10 credit and your friend the $1monthly reward.
10-22-2019 03:32 PM
You would need to submit a ticket to a moderator by clicking on the question mark on the bottom right.