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can not send/receive pictures on Iphone 11

Lucyzhou
Good Citizen / Bon Citoyen

Hello, I can not receive/send pictures on Iphone 11.  Also sometimes when I am called, no any response on the phone

Thanks

3 REPLIES 3

barrascuk
Model Citizen / Citoyen Modèle

@Lucyzhou wrote:

Hello, I can not receive/send pictures on Iphone 11.  Also sometimes when I am called, no any response on the phone

Thanks


Reboot your phone. 

 

If you are sending a pic to another iPhone then you should be using iMessage and can be done over wi-fi or Data. But both ends need to have iMessage turned on. If you are sending a pic to an android phone (green bubble) then you need to turn Data on to send a pic over text. 

Anonymous
Not applicable

@Lucyzhou 

do one thing Make sure your phone is off before removing your SIM card,

and do rebooting your phone take your SIM card out and waiting for a 2 minute and put it back and turn on -This one is quick and simple.

 

what is mean for Rebooting the phone means to turn off your phone and turn it back on again.

 

or can you do try reseat the SIM card

1. power off your device

2. take out the SIM card,

3. wipe it clean SIM card,

4. put it back and power on,

5. toggling airplane mode off/on,  

 

and do again Rebooting your phone means to turn off your phone and turn it back on again.

 

How to reset network settings on an IPhone

Go to Settings > General > Reset > Reset Network Settings.

This also resets Wi-Fi networks and passwords,

or visit  HERE 

 

and go Changing APN Settings On An IPhone

click HERE 

 

Ensure you have the correct APN settings by visiting HERE.

Select the brand and model of your phone, After doing so, you will be provided with the exact APNs required for your phone on our network.

 

for iphone  go to Settings > Messages > To turn iMessage on or off, 

 

Turn your data on to send a Picture Messaging in world-wide,

 

if your data is off and your home internet wifi is on is not going through the Picture or a video Messaging, 


you have to do this to is go through you will need to turn your data on to send a Picture or a video Messaging in world-wide,

 

make sure your DATA is on.

and do again Rebooting your phone means to turn off your phone and turn it back on again.

 

Good Luck

BKNS27
Mayor / Maire

@Lucyzhou 

Check your settings, go to Settings>Messages>enable MMS messaging. Also check if Send as SMS is enabled as well.

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