auto paying customer

[gogs17]

my phone says its searching. Can't call out or receive calls. Can text ok and everything else seems ok.

[Anonymous]

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@gogs17 wrote:

No I didn’t! I’m cancelling my subscription !!! Terrible customer service.

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...days later...um...who're you talking to?

There's no cancelling. You just don't re-pay to renew.

Edit: log in to your self-serve account and use the Change SIM function to get the last 4 digits of your SIM. Don't continue with anything here. Then look at your actual card in the phone and see if they match.

[gogs17]

No I didn’t! I’m cancelling my subscription !!! Terrible customer service.

[gogs17]

woohooo, tried it a second time and it came on !!!! So strange unless there was power outage foe my area . thanks so much !! Kevin. 

[RossN]

Hi can you tell us what type of phone you have did,you just start using it?

[gogs17]

just finished trying that , no luck. still getting call failed also searching is still at the top left of my iphone. Thanks for your effort !!!!

[gpixel · Accepted solution]

@gogs17 I'm assuming you have an iPhone since you are able to send messages

update your carrier services:

go to general>settings>about

iPhone reset network settings:
1. From the home screen navigate to Settings>General>Reset
2. Tap Reset Network Settings
If prompted enter your passcode
3. Tap Reset Network Settings
4. Restart your phone

[geopublic]

@gogs17  What is the make and model of your device?

[gogs17]

sorry , how do i do this ?

[computergeek541]

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@gogs17 wrote:

my phone says its searching. Can't call out or receive calls. Can text ok and everything else seems ok.

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First, attempt restarting phone.  There could be a network outage in your area.

I'm a little bit confused. Messages such as "searching for service" would mean no signal. Text messages should work either if that's the case (unless you're using some sucg as iMessage).

[iliketotalk]

@gogs17 Hi try doing a network reset to see if that fixes your issue😁