02-01-2026 12:43 PM
I no longer have access to my phone # and can’t access my account to change the authentication to my email
02-01-2026 12:44 PM
hi @Kim48
you will have to ask PM support agent to help, you can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
