app not working

[BobAllen]

my data on my phone is not working and I can't open the Public app

[Sansan]

@BobAllen  do you have an android phone? Check your APN settings. 

Open your phone’s settings and tap:

Access Point Names

New APN settings

Verify the following field match:

Name: Public Mobile

APN: sp.mb.com

MMSC proxy: mmscproxy.mobility.ca

MMSC: http://aliasredirect.net/proxy/mb/mmsc

MMS port: 8799

MCC: 302

MNC: 220

[slusagm]

Reboot your phone first and try again

check if you have any limit enable with mobile data.  Many phone has such settings and blocked mobile data

since you can post here, you can use Wifi to connect to My Account using the browser.  Access My Account https://myaccount.publicmobile.ca and check if you have used up the data