11-20-2023 11:02 AM
long distance call not working. please transfer money to my account
11-20-2023 11:16 AM
okay thank you
11-20-2023 11:13 AM
i submitted the ticket to the link
11-20-2023 11:08 AM
@juli2 wrote:cameroon. yes when I purchase I did not know that it applies to only few country. I can't use the service
cameroon. yes when I purchase I did not know that it applies to only few country. I can't use the service
HI @juli2
no worries, from experience, they will usually able to reverse it as long as the LD calls addon was not used
11-20-2023 11:07 AM
11-20-2023 11:05 AM
which country you were trying to call? Only selected countries can be called using the International LD addon
there is a chance PM agent will agree to reverse it and leave the money on your account. Please submit ticket with CS agent by messaging here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
