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Re: SIM card not working

Deanster
Great Neighbour / Super Voisin

The link appears to be a bad gateway. Does anyone have the correct link?

The Telus network is very weak where I am. 

Yet, I can't change providers. 

Please help. 

Thanks in advance 

2 REPLIES 2

hairbag1
Mayor / Maire

@Deanster 

start from the beginning...what are you trying to do ? Are you trying to activate a new Public Mobile account or are you wanting to transfer to a new provider ? More info would help.

Sansan
Mayor / Maire

It's not clear what your request is?? If you need a new eSIM,  just download the app and purchase it. Or buy a new card from a Telus instore. Once your account is active,  you can port out.

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