activation

[KwaliTee]

I've just activated my phone on your website but I can't call or receive calls. Account number: 1****************6 phone number: 4**************7 name: KwaliTee clothing

[chukdefatey]

^Just realized something can you tell me why two threads with the exact issue?

[KwaliTee]

Yes I did pay for 45$ for the plan with 1GB, my phone is a blackberry z10 and it's compatible (I tried it with my brither's PM SIM CARD and it worked.

[chukdefatey]

Also have you checked to see if your Phone is compatible for the PM network.

You need HSPA/3G running at 850 and 1900Mhz and LTE running on AWS 1700Mhz. If the phone is compatible then make sure its not locked into LTE only. Set it to Auto or HSPA/LTE

[chukdefatey]

Have you paid for the monthly plan fees