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Ak123456
Great Neighbour / Super Voisin

hello,

i forgot my email and account number to access my account.

i need my account number

when i click forgot my email- it goes to a section to enter the phone number- when we enter the phone number- it says link sent to the email- we are looking to find out which email the initail registrations was done but this is not helping 

2 REPLIES 2

Handy1
Mayor / Maire

@Ak123456 

submit ticket with support . using the chat bubble bottom right of screen 

Handy1_0-1710564258485.jpeg

 

If that doesn’t work you can always send private message to support .

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

fixin
Town Hero / Héro de la Ville

@Ak123456 - Please contact CS_Agent to regain account access:

⬇️Click the link for an Agent * ⬇️

https://urlshortner.tiia.ai/xYpc_I

If the link above doesn’t work, please go here to create a ticket to CS_Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

* - CS_Agent will typically get back to you within 48 hours.  You will be required to login to your Public Mobile Community Account to contact CS_Agent. Once you are finished making the ticket with CS_Agent, please ensure that you monitor for an agent because they may notify you asking for some information via Private Message, in your mailbox by clicking this link here: Messages 

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