03-16-2024 12:35 AM - edited 03-16-2024 12:47 AM
hello,
i forgot my email and account number to access my account.
i need my account number
when i click forgot my email- it goes to a section to enter the phone number- when we enter the phone number- it says link sent to the email- we are looking to find out which email the initail registrations was done but this is not helping
03-16-2024 12:44 AM
submit ticket with support . using the chat bubble bottom right of screen
If that doesn’t work you can always send private message to support .
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
03-16-2024 12:43 AM - edited 03-16-2024 12:47 AM
@Ak123456 - Please contact CS_Agent to regain account access:
⬇️Click the link for an Agent * ⬇️
https://urlshortner.tiia.ai/xYpc_I
If the link above doesn’t work, please go here to create a ticket to CS_Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
* - CS_Agent will typically get back to you within 48 hours. You will be required to login to your Public Mobile Community Account to contact CS_Agent. Once you are finished making the ticket with CS_Agent, please ensure that you monitor for an agent because they may notify you asking for some information via Private Message, in your mailbox by clicking this link here: Messages