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account login

kendixon
Great Neighbour / Super Voisin

I have a second account I cant log in to

1 REPLY 1

softech
Mayor / Maire

@kendixon   PM is one account one login, so with your second account, you will be using a second email address or and alias of the first one.   You can use the Reset Password link there and try to enter any possible email address and see which one got you to step 2.

 

If that does not work, open ticket with PM Support and they can look it up for you

1. For faster response (2-48 hours), use this direct link: https://publicmobile.ca/chatbot.

**Start with typing "Forgot Login Information", click "Contact Us", click "Click here to submit a ticket".

2. Or Private message to the CS Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply you there