account deactivated issues

[vvhite]

Payment went through  and account is still deactivated

Pls reactivate account

[dust2dust]

@lyardeni- This place doesn't take online banking payments.

[lyardeni]

@vvhite when did you make the payment? Are you on autopay? If you pay via online banking, it might take a few business days.

[Timer]

@vvhite 

turn off device take out SIM card and put it back.

[hTideGnow]

Hi @vvhite  reboot your phone first

and did you pay through My Account or via 611?  

if you login to My Account, and see the amount you paid is there at Available Fund,  click the button Reactivate My Plan 

[RossN]

@vvhite do you mean suspended?deactivated has another meening 

[iliketotalk]

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@vvhite wrote:

Payment went through  and account is still deactivated

Pls reactivate account

@vvhite hi go into your account look for a reactivate button press it and reboot your phone 

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