about payment

[jongthing]

Hello,

I am currently a Public Mobile customer. My service has been suspended due to an unpaid bill. I cannot find my account ID on the website. I tried to recover my email using my phone number, but I did not receive the verification code. Could you please help me regain access to my account and make a payment?

Thank you.

[hTideGnow]

hi @jongthing you will need PM support agent to help.  You can  submit by direct message:  

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Support will reply via Community inbox here within 2 to 4 hours:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage