Wrong total of usage

[Vivinici]

Hello,

I was informed that I used up 23 gigs of my 30 gigs total but after calculating usage myself, I only used about 7! 

[hTideGnow]

HI @Vivinici 

what plan do you have?  you have a monthly data of 30GB?

are you using app to check data? the data usage on the main page is showing the usage for ALL data including data on each cycle and all the data addon you have.  You need to click on Usage breakdown tot check the usage on your current cycle data only

and PM is on 30 days cycle and cycle start date changes.  So, you sure you have the correct data cycle start date set ?