Would changing PM Mobile number delete account balance?

[BEER]

Would changing PM Mobile number delete the account balance and/or re-set the paid month cycle?

[computergeek541]

Moderator_Team,

This is the type of question that is easily handled by other members and has already been correctly answered. In times of a very small queue, I understand that Public Mobile wants to encourage customers to feel free to contact you, but during busy times, many members contacting moderators unecessarily will cause issues.

[Staliger]

@BEER You account balance is linked to your account but not to your phone number. You can change numbers every 30 days and balance will not disappear. Same with addons - if you change plan, addons will remain as they are not linked to your plan but to your account.

[buang99]

No, everything will be the same as it is except for your phone number.

[CS_Agent]

Hi there!

Please, send us a private message via Community and we will gladly assist you with this. 

Public Mobile Team

[Naepalm · Accepted solution]

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@BEER wrote:

Would changing PM Mobile number delete the account balance and/or re-set the paid month cycle?

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Not at all @BEER the only thing it will change is your phone number. Good question though! 

Your account will stay the same. 

edit: also you can only change your number once every 30 days. Just a heads up 🙂