03-24-2019 05:15 PM - edited 01-05-2022 06:58 AM
Hi I made a payment and changed my plan and now I cant call or text please help!
03-24-2019 05:50 PM
Yes
03-24-2019 05:34 PM
Thank you so much it worked😊
03-24-2019 05:17 PM
@Gjjms123 wrote:Hi I made a payment and changed my plan and now I cant call or text please help!
When you login to your account does it show active?
03-24-2019 05:15 PM - edited 03-24-2019 05:18 PM
@Gjjms123 wrote:Hi I made a payment and changed my plan and now I cant call or text please help!
Try the lost/stolen feature.
Log in to self-serve. Plan & Add-Ons from top menu. Lost/Stolen Phone from next menu. Suspend Service button. Log out. Wait a few minutes. Log back in and back to Lost/Stolen Phone and Resume Service this time. Log out. Restart phone.
See what happens.
Edit: I'll allow that this might not be a correct assessment 🙂