Won't receive 6 digit code

[Jensence]

No, when I hit resend code it refreshes and the 5 minute timer restarts.

[slusagm]

there is no option after Resend code is clicked?

if that is the case, you will have to check with PM.   Since you cannot properly login, you won't be able to open the preferred Chatbot ticket.  So, you will need to message them here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:
      https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

[Jensence]

Unfortunately that's not even an option. All I have is resend code

[hTideGnow]

hi @Jensence 

did you mean the PM 2FA code? are you new subscriber with porting in phone number? if you are, check the phone with your old carrier, it could have been sent there if porting was not done yet

or you can try to click Didn't Receive code, and check if email or voice message are options, try both

if nothing work, ask PM support agent to help.  You can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage            

[Handy1]

@Jensence  If you tab didn’t get code you should get option to have code sent to email instead , but if it’s not working just message support to help 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[slusagm]

try receive via email, click Didn't receive code or Resend code and then Send email