04-29-2025 07:49 PM - last edited on 04-30-2025 07:57 AM by computergeek541
She cannot access on her phone as wont let her change password or do anything, it's a real mess, hopefully you can help.
Need to speak to customer agent.
Solved! Go to Solution.
04-29-2025 08:46 PM
@Cleaner1
You can contact a CS_Agent by typing in Submit a Ticket on Chatbot.
04-29-2025 07:51 PM
hi @Cleaner1
were she using browser on the phone?
did she try using PM app?
if still unable to login, submit a ticket with CS agent by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
