Why can't I send photo text messages?

[ShadowCK]

I can't send photo text messages. I called Public mobile and they had me download GOSMSPro or something like that... it was fine for a while...then even that app made my regular texts screw up. I deleted that app.  I never was notified about messages at all. I just want to be able to send the messages normally as I was able to before. I have unlimited text and picture messaging.

If anyone can help me, I'd appreciate it.

Thanks

[erikdaviking]

OK, thanks.

[geopublic]

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@erikdaviking wrote:

Hi,

I can send photo text messages when I have data turned on, but when I turn data off (and am connected to wi-fi) the photo messages do not send.

Cheers, Eric

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@erikdaviking  Even though MMS does not use data you need to enable data on your phone for MMS to work.

[GinYVR]

@erikdavikingBecause photo messages ie MMS requires data.

[erikdaviking]

Hi,

I can send photo text messages when I have data turned on, but when I turn data off (and am connected to wi-fi) the photo messages do not send.

Cheers, Eric

[GinYVR]

Hi @Lesliegallant30 You would want to start a new thread.. what kind of help are you looking for?

[Lesliegallant30]

I also need help

[geopublic]

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@erikdaviking wrote:

Can you post instructions for iphone?

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@erikdaviking  What model of iPhone do you have?

[sunflowershine]

@ShadowCK As long as you have wifi or data on, you are able to receive or send MMS.

[Anonymous]

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@erikdaviking wrote:

Can you post instructions for iphone?

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This is the reference for all things Apple and data. MMS or "photo text messages" need data mode to be on and proper APN settings.

[erikdaviking]

Can you post instructions for iphone?

[Deebaby7474]

I had to factory set my phone then put apn its all working now

[chukdefatey]

^Both of you need someone who is knowledgeable to look into this issue because this issue is not on PublicMobile end.

[Deebaby7474]

I'm having same problem if u figure it out please let me no

[ShadowCK]

Hello. I did all that. It's all set.... I don't know what else to do. My phone is a Samsung (Android) model SGH-T599 Android version 4.1.2

[Cyber]

@ShadowCK,

You need to activate your Mobile Data and configure your APN to be able to send pictures (MMS) and use DATA. 

Do you have an iPhone or Android phone ?

Android APN step-by-step configuration :

Step 1

Android 

Settings > More / More Networks / Wireless & Networks > Mobile Networks > Access Point Names > New APN setting (or a plus sign)

Click here for Android APN Screen Shot

Step 2

You will need to input the following information :

Name: Public Mobile
APN: sp.mb.com
Proxy: Leave blank
Port: Leave blank
Username: Leave blank
Password: Leave blank
Server: Leave blank
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Leave blank
APN type: default,supl,mms,dun

Step 3

Select Save/Done. Select Public Mobile to connect to the Public Mobile network.