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What is the Public Knowledge Base?

Mat_F
Retraité / Retired
Retraité / Retired

Knowledge base.jpeg

 

The Public Knowledge Base is the place where we capture everything that our Community knows, or needs to know, about Public Mobile and we make it available to everybody.

 

Our goal is to provide useful and trusted information on pretty much everything there is to know about Public Mobile.  If there is anything you want to know about our products, services or procedures, then the Public Knowledge Base is a good place to start.

 

One more thing, remember we’re in BETA. That means we’re continuing to develop, create and add content that is relevant to our Community. So we’re looking for you to help us along the way.

2 REPLIES 2

Shazia_K
Retraité / Retired
Retraité / Retired

Hello @jellybean,


Thank you for reaching out to us, 

 

I will escalate this issue further and it will be taken care of. 

 

Thanks,

 

Shazia

* Please do not post private info such as: phone number, account number, pin etc.. This is a public forum.

jellybean
Good Citizen / Bon Citoyen

In Knowledgebase article on "Setting Up Data On Your Phone"

 

under heading:  iPhone

 

there is a link (Presumably Step 1):

 

http://productioncommunity.publicmobile.ca/t5/Announcements/iPhone-Update-and-APN-settings/m-p/1610#...

 

That now results in an Unexpected Error Exception ID: 73593785

 

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