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What happen to my account?

panda520
Great Neighbour / Super Voisin

I already pay the money on my account, but shows that my account has been suspended! My available fund has $121, why shows I have to pay my plan? I pay before, all payment goes to available fund...

 

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2 REPLIES 2

mimmo
Retired Oracle / Oracle Retraité

@panda520 the first line in your image says it all. Please disregard this message if you are on autopay and I believe it also says if you have enough available funds.

 

This link might help

https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/EXPIRED-vs-SUSPENDED-AVAILABLE-FUNDS-vs...

NDesai
Oracle
Oracle

@panda520 Do not worry. Your plan is under renewal process and it will complete by the morning.

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