Website Suck at Lets Complete Activation

[Laurierm]

Hi, I've been trying all day to talk to some one on chat and not being able to connect. My website and app when I login goes straight to "Lets Complete Activation Page". I don't want to activate a phone I just want to update my payment info. I've cleared my cookies and browser history, still no luck. Any Suggestions?

[Laurierm]

Thank you for the reply. I can log in to my account no problem , just cant get past that page

[hTideGnow]

hi @Laurierm 

the EverSafe cannot find your My Account, you will need PM support agent to help.  

 you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage