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Want to change plan

Micki963
Great Neighbour / Super Voisin

Still waiting for sim card to activate new account, but would like to change  subscription to $23 plan with 6 g data at 4G speed

3 REPLIES 3

AK32
Model Citizen / Citoyen Modèle

You should be able to change your plan if you havent activated your account/sim yet. But once you do activate, you will only be able to change to more expensive plans than your current one.
If you dont see any option to change on your account, message a PM customer service agent here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

TheSterlinger
Deputy Mayor / Adjoint au Maire

@Micki963 

You should be able to change your plan in the subscriptions tab of my account. If you cannot see it or are not able then you can send a message to CS_agent asking them to switch your plan. Use link below https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

You can check your messages in your inbox by clicking here 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

slusagm
Mayor / Maire

you still have time to do that., PM will help.  you just need to message them

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

 

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