12-06-2016 11:02 PM - edited 01-05-2022 01:12 AM
Ok, so I waited 5 days with no service and today I got service. Due to having no service, for 5 days I did not activate the other sim card for my wife. Now the special pricing has ended and I cannot subscribe her to the same plan as I have. Any thoughts
12-07-2016 12:03 AM
@jesseberg when did you order the sim? As stated if it was bought during the promo period they will honour the pricing athough I am sure this window is running out. The way to proceed is to select the 90 day plan, province wide calling, global text and 6gb of data ( I know the promo was 12) this will get your plan priced in at $120. You can start with a new number and make sure things are working ok or you can go straight to porting your number if you wish. Once it is activated you would then contact a mod with your SIM order number and the mod can then increase your data from 6 to 12gb.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
12-06-2016 11:11 PM
If you ordered your SIM card during the promo period, Oct25th to the cut-off date Nov16th, PM will honour the promo plan. See here for details:
You will need the order # from your emails as proof that you got the SIM during that period.
Otherwise, you'll only be able to choose from the currently available plans.
12-06-2016 11:09 PM
@jesseberg if SIM ordered during promo period and you still have order number for SIM they will honour pricing