07-17-2018 02:18 PM - edited 01-04-2022 06:27 PM
I referred a friend to Public Mobile and told her to get a SIM card at Walmart. Walmart (North Vancouver Capilano Mall) mobile representative provided awesome customer service to my friend. He set up her new Public mobile account, ported mobile number to PM and did everything to make sure her phone is connected to PM. Wow!! She was afraid that she would mess up porting her number by herself since she was not very savvy on computer. Great job!!
07-20-2018 10:59 PM
Well another great experience for me at Walmart not even a week ago! Took about 5mins in and out of Walmart, the rep took care of asking if i wanted to activate the sim with him but i was fine doing it from home.
Fast and efficient 👍
07-19-2018 05:50 PM
Great to hear @Rx888
07-19-2018 05:18 PM
Guess I'll be matching Walmarts Customer service now that I'm with PM and am a lot more knowledgable. 😉
(I work at London Drugs)
07-17-2018 03:44 PM
I wish the Walmart rep that worked with me was that great. Good to hear that some stores are stepping up their customer service game though!
07-17-2018 02:49 PM
Awesome!
Its great to see this customer service!
When i I went to wow mobile they tried very hard to convince me not to go with public mobile but my mind was made up.
Have a great day 👍!
07-17-2018 02:49 PM
@Rx888, thanks for sharing the positive experience. It looks like day by day, the Walmart service is improving.