cancel
Showing results for 
Search instead for 
Did you mean: 

Voucher Not Working

AhmedZaki
Great Neighbour / Super Voisin

Hello,

 

I bought a voucher for 40$ from walmart last month. The guy there told me It expires after 3 month. Now I am trying to use it and its invalid.

 

Any one know anything about this, please reply?! I am freaking out right here!

 

Thanks

2 REPLIES 2

AhmedZaki
Great Neighbour / Super Voisin

Thanks a lot, 611 worked, I don't know why the website didn't many times.

mimmo
Retired Oracle / Oracle Retraité

If you are sure it was never used and if you have tried using 611 to put funds then you will need to contact the mods. Expect 48 hours to reply and 5-10 days to investigate.

 

Best to buy a voucher on recharge.com while they investigate.

 

How can you get help with your account, activation, or service?

In your message please include:

  • PM Phone Number, 4 digit PIN, Account email address, Detailed explanation of your issue

Don't know your pin?--provide any 3 of the following:

  • Complete mailing address, Email address, Alternate phone number, Date of birth, Last top up date & amount

How long until they reply?:

  • Office Hours: Mon-Fri 9am to 9pm, and Sat-Sun 9am to 7:30pm [Toronto Time].
  • Messages are replied to during business hours and in the order they are received
  • Typical response time is between 1-3 hours, but can be up to 48 hours.
  • There is no need to send multiple messages.

Some good posts/reads:

  • Search PM-GUIDE (remove "-") to find some great posts and answers to many common questions

 

Need Help? Let's chat.