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09-29-2018 03:35 PM - edited 01-05-2022 05:48 AM
Hello,
I bought a voucher for 40$ from walmart last month. The guy there told me It expires after 3 month. Now I am trying to use it and its invalid.
Any one know anything about this, please reply?! I am freaking out right here!
Thanks
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09-29-2018 03:55 PM
Thanks a lot, 611 worked, I don't know why the website didn't many times.
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09-29-2018 03:44 PM
If you are sure it was never used and if you have tried using 611 to put funds then you will need to contact the mods. Expect 48 hours to reply and 5-10 days to investigate.
Best to buy a voucher on recharge.com while they investigate.
How can you get help with your account, activation, or service?
- Please contact the Community Moderator Team to get gelp with you account.
- They are Public Mobile support employees who can help with your issue (More details).
- Click here to send them a private message.
In your message please include:
- PM Phone Number, 4 digit PIN, Account email address, Detailed explanation of your issue
Don't know your pin?--provide any 3 of the following:
- Complete mailing address, Email address, Alternate phone number, Date of birth, Last top up date & amount
How long until they reply?:
- Office Hours: Mon-Fri 9am to 9pm, and Sat-Sun 9am to 7:30pm [Toronto Time].
- Messages are replied to during business hours and in the order they are received
- Typical response time is between 1-3 hours, but can be up to 48 hours.
- There is no need to send multiple messages.
Some good posts/reads:
- Search PM-GUIDE (remove "-") to find some great posts and answers to many common questions
