Voicemail not working

[Smasuta]

I am getting in error Connection problem or invalid MMI code.

[Anonymous]

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@burysusan wrote:

I have the same problem and this solution of rebooting my phone did not work for me. I have a plan with unlimited calling.

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Try calling 17785804001.

What happens after pressing and holding the 1 key in the dialer?

Dial ##21# and then ##004#.

[burysusan]

I have the same problem and this solution of rebooting my phone did not work for me. I have a plan with unlimited calling.

[gblackma]

@Smasuta again, thanks for giving me the solution. But the answer that I gave you couldn't have solved your problem. Please switch the solution back to @Triguy 's. Appreciate the thought. Stay safe. 

[Luddite]

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@gblackma wrote:

You are welcome @Smasuta  but could you please use the 3 dots on the top right of your of your original post and give the solution to either @benfatto Or @Triguy . My answer definitely didn't solve your problem. Welcome to PM. Stay safe. 

@Luddite , @ShawnC13 please change the solution. Thanks.

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Your wish is my command ................. well this time anyway. 👺

[Smasuta]

Thanks I will try that

[gblackma]

You are welcome @Smasuta  but could you please use the 3 dots on the top right of your of your original post and give the solution to either @benfatto Or @Triguy . My answer definitely didn't solve your problem. Welcome to PM. Stay safe. 

@Luddite , @ShawnC13 please change the solution. Thanks.

[Smasuta]

Thanks

[gblackma]

@Smasuta if you are on a limited plan like I am. To save more, add the TextNow voip app and use it via Wifi to make / receive / send calls and texts in Canada and to the United States for free. You can also use it as I do to check my voicemail from my own phone without using the minutes from the PM plan. Simply dial your PM phone number - reject the call when it rings (this sends the call to voicemail) - press the * key to allow you to enter your password. - enter it then # - and you are in your voicemail account - Hang up when you are finished. No minutes used.

[benfatto]

Reboot your phone and try again in a few minutes. 
Call your number from another phone, press * while your message is playing, then follow the directions. 
Checking voicemail is counted toward calling minutes. So, if you're on the $10 or $15 plan check your account to be sure you have time left. 

[Triguy · Accepted solution]

Are you trying to access voicemail ?

To access voicemail messages from your mobile device, hold down the ‘1’ key on your phone keypad. You can also access your voicemail from a landline or any other phone line, by dialing your 10-digit phone number, selecting ‘Send’ or ‘Call’ and then pressing ‘*’ to skip the system greeting.