@studouglas
you don't have to do anything, if you phone is capable with VoLTE and is compatible with PM's VoLTE system, then the network will enable the feature
However, if it is not compatible with PM's VoLTE, then it will fall back to 3G for voice and there is nothing much you can do to change to VoLTE. And it will be a problem later when 3G is fully decommissioned. And you will need to get a new phone that is on PM's VoLTE whitelist soon
So, check if your phone is compatible first using the IMEI checker here:
https://www.publicmobile.ca/en/on/get-help/articles/volte
If it is not compatible, tell us what phone do you have.
Hare are couple choices of phones that will work:
- iPhone 8 or later
- Google Pixel 4 or later
- Samsung S22 or later
- Samsung Flip 2/Fold 2 or later
- Samsung A15/A35/A55 or later
But generally most major brands of phones released after 2024 and are designed and sold for the Canadian market should work. If you are unsure whether a particular phone will work, share the model here and we can help
