ValidateAndUpdateOptions/Balance_-1ValidateAndUpdateOptions/Provisioning_-1

[cmobile]

I got a new account and tried to  add the two holiday gift, it doesn't work.  

Error is " ValidateAndUpdateOptions/Balance_-1ValidateAndUpdateOptions/Provisioning_-1" . Tried many times.

It does work in my other account through. Anybody has same issue to add the  free 1gb & 400 mins LD addon?

[welcome1]

i tried using chrome and it worked today. The website stated that one may notice slow response times. If that is the case try at another time.

[cmobile]

It's simply overloaded. Use same of same browser. Works now. Thanks everyone who answered .

[Luddite]

Try an new incognito window. Helped me yesterday. 

[cmobile]

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@Triguy wrote:

Try clearing your cache and cookies then reboot.

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no change

@Ed404 wrote:

Self-serve may still be overloaded from yesterday. You could try using a different browser.

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Tried. No diffence. I tried on my ipad too, on my moible data, no difference.

My billing date is saturday, will try after to see if it makes any difference.

[Triguy]

Try clearing your cache and cookies then reboot.

[Ed404 · Accepted solution]

Self-serve may still be overloaded from yesterday. You could try using a different browser.