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Using Internet Package

Robynesque
Good Citizen / Bon Citoyen

I do not know how to change the settings on my phone which is an iPhone 8 so that I’m able to use the 500 MB of data that comes with my plan here. Does anybody have an iPhone 8 and know how to change the settings so that I can access Internet when not at home. Thank you for your help.

 

 

Robyn.

6 REPLIES 6

Anonymous
Not applicable

@Robynesque 

 

How connect to your public mobile data visit Here link, 

 

How Connect to Wi-Fi visit Here link,

 

when your data limit used, is will off until next renewal cycle

at public mobile 30 day Prepaid Service No fees extra charges,

 

for more information about Managing Your Data Usage visit  Here link to save your data....

 

*if your public mobile data have a issue you can try to reset network settings on an IPhone

Go to Settings > General > Reset > Reset Network Settings.

This also resets Wi-Fi networks and passwords,

or visit  Here link, 

 

and go Changing APN Settings On An IPhone

click Here link, 

 

and do Rebooting your phone,

*what is mean for Rebooting the phone means to turn off your phone and turn it back on again.

BlueB
Deputy Mayor / Adjoint au Maire

@Robynesque 

Can you clarify exactly what you're looking for?  From what we understand, you want to use Public Mobile's cellular data from your phone (when you're outside wifi coverage).  Do the other suggestions help?  Basically, the settings "should" be automatic as long as you're not in Airplane mode.

 

I can also read your message as you're trying to tether, as in using your phone as a hotspot for your computer or other device when you're not at home.  In case this is what you're looking for:

Settings > Cellular > Personal Hotspot or Settings > Personal Hotspot

esjliv
Mayor / Maire

@Robynesque wrote:

I do not know how to change the settings on my phone which is an iPhone 8 so that I’m able to use the 500 MB of data that comes with my plan here. Does anybody have an iPhone 8 and know how to change the settings so that I can access Internet when not at home. Thank you for your help.

 

 

Robyn.


@Robynesque 

 

Have you ever been able to use the Data on this phone?

I would suggest to Perform a Reset of your Network Settings.

 

Go to Settings > General > Reset > Reset Network Settings.

This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.

 

APN settings "should" automatically set themselves on iphone: 

https://www.publicmobile.ca/en/on/get-help/articles/set-up-data-on-an-iphone

Dunkman
Oracle
Oracle

 

@Robynesque 

You need to turn on data in  your iPhone 8 settings.  

 

  1. From the home screen, select the. Settings app.
  2. Select Cellular. To turn cellular data on or off, select the. Cellular Data switch. ...
  3. To turn cellular data on or off for individual apps and services, scroll to and select the switch next to the desired app or service.

Anonymous
Not applicable

 @Robynesque : I'm not sure and no one seems to be around...can you connect to wifi and then go into About to check for updates.

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