Us roaming

[Darrylreardon]

I added text and talk for 15 but should have added the 20 dollar talk, text and 250 mb of data. 

can you switch me to that package?

thanks,

Darryl

[JL9]

If you explain this to a CSA they should be able to either refund to your balance so you can purchase the correct one or if you add the 5 in funds, manually make the change for you 

[computergeek541 · Accepted solution]

Generally, add-ons are final sale. Either way, by posting here, you're only communicating with other customers. To communicate with a customer support agent, you will need to open a ticket through https://widget.telus.tiia.ai/publicmobile/publicmobile.html.