Urgent

[3Stevie]

Need to talk to an agent about getting my account back 

[computergeek541]

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@BKNS27 wrote:

If you stopped payment for longer than 90 days. You account will be closed so when was your last payment?

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The date of last payment is not the determining factor for when an account is closed.  The only thing that matters is how long the account has been in suspension.  It is possible to not make any payments for much longer than 90 days and still keep the account open as long as the service remains active.

[BKNS27]

@3Stevie 

If you stopped payment for longer than 90 days. You account will be closed so when was your last payment?

[computergeek541]

@Handy1 @TheSterlinger 

Please remember that the customer needs to be use the ticketing system (whenever possible).  Please do customers immediately to private message CS_Agent as this is guaranteed to result in slower service.

[TheSterlinger]

You can submit a ticket with the link below

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

You can check for messages here or by clicking your avatar then message https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[Handy1]

@3Stevie  Here’s how get customer support 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage