hi @maximusdominus
you don't need the the QR code. if you used the app to subscribe, the app already installed it for you. Check if PM esim showing in Sim Manager or Settings -> Cellular screen
if it is there, then remove the old carrier sim card, or if it the old carrier sim is esim, disable it from Sim Manager or Settings->Cellular
Then Make sure the Public Mobile sim is enabled , or Turn on this line option is toggled on. Also, change the label to Primary
Reboot your phone and Reset network settings and test and confirm if all work or let us know of if any the following does not work: inbound and outbound calls, inbound and outbound text, mobile data.
if the sim not connecting, or you really cannot find it, ask PM agent to help. Submit ticket using this link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html
please use the same Community account login you are using now to login and submit ticket
