10-07-2020 05:24 PM - edited 01-05-2022 03:40 PM
I have been trying to upgrade the plan it asks for the promo code, which I can not find anywhere. Can someone please help me
10-08-2020 03:36 AM - edited 10-08-2020 03:36 AM
@SahibjotSingh Most times, promo code is only for new customrers. So having it might not work anyway.
10-08-2020 02:50 AM
promo code is only if you have one. to change the plan go into plans and select the one you want. you can choose to do it immediately or at the beginning of the next cycle. It will show you the charges and ask you to confirm.
10-07-2020 06:37 PM
@SahibjotSingh make sure you have "available funds" in your account covering the plan cost, other wise there's a high probability your plan change will fail.
10-07-2020 05:27 PM - edited 10-07-2020 05:34 PM
There is no promo code. Simply click change plan and select the plan you want.
You have two options.
1= Change now - (It will say top up now if you don't have funds to cover new plan).
Not advised to pick this one.You are charged right away for new plan and no refund on unused days from old plan.
2= Change at next renewal. The choice you want to pick. Your new plan you pick will be scheduled to start at your next payment due date and you will be charged then for the plan
@computergeek541 seriously this moving of threads needs to change or do it after. Tired of this red screen because you move the threads. Or tell PM to make everything one darn category.
10-07-2020 05:25 PM
@SahibjotSingh wrote:I have been trying to upgrade the plan it asks for the promo code, which I can not find anywhere. Can someone please help me
You do not need a promo code to change plans. Leave it blank. I highly suggest that you have the plan change pre-sechduled to occur during your next renewal.