08-06-2023 12:33 PM
My current monthly bill charge is pending on my visa. I’m currently paying $35 a month for only three gigs. You are now offering 20 gigs for $39 I would like to upgrade to this plans asap.
08-06-2023 12:40 PM - edited 08-06-2023 12:43 PM
Hi @W-Lyn
Log into your Public Mobile account, then click on Subscriptions and Add-ons.
Then go to Change Subscription.
Then choose the one you want. There will be 2 options. Change immediately or at the end of cycle. Change it for the end of cycle. Meaning it will change next month and you won't lose anything you've already paid for for this month.
08-06-2023 12:36 PM - edited 08-06-2023 12:37 PM
@W-Lyn Just make plan change for next renewal and not immediately. Or you will lose $ on your current 30 day cycle
Adding if your renewal is today you can ask support if this can be adjusted for the new 20GB $39 plan otherwise just do it for next renewal
private message To CS_Agents click
VVVVV Link below VVVVV
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437