Upgrade plan
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04-26-2020 02:42 PM - edited 01-05-2022 10:32 AM
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04-26-2020 02:54 PM
@aganetha here's an article on switching plans https://www.publicmobile.ca/en/on/get-help/articles/change-your-plan
Here's where to do it.
Stay safe.
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04-26-2020 02:48 PM
If you want to change right away you will need to first put money on your account.
You will lose everything you paid for the current plan that you have they will not prorate and give you money back. Your rewards should land on your account tomorrow. If they don't please contact moderators.
If you don't want to lose money that you paid for the current service and if you can wait, choose to switch during the renewal.
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04-26-2020 02:45 PM
@aganetha Hello just go into your self serve account and go under plans and add-ons and you can upgrade in there if you don’t have a self-serve account set up use the email that you have for when you signed up and create a password
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04-26-2020 02:44 PM
@aganetha wrote:I would like to upgrade my plan to the 40.00 plan
You can upgrade your plan in self service. Choose change on next renewal date. If you choose change plan now you will not get any credit back for your current plan.
