Updating payment mode

[Iida]

I am unable to update my card. Whose postal code am I suppose to enter.?

[Handy1]

@Iida  Please note we are just customers like you trying to help . You can submit ticket with support using the link in my last reply 

[Iida]

Why was my account blocked when I paid for the service till January 31? This is so wrong.. i have been without access the whole day. I have been with Public for so many years and today I am so frustrated.  

[Meow]

Post code of card's owner.

[Handy1]

@Iida  Make sure the postal code matches that of the postal code of the credit card . You might need to wait 24 hours before tying again and try incognito /private mode or from the APP instead . If still no luck please submit ticket with support to help . Also note if in a hurry you can buy payment vouchers and load them *611 

send  a  private message   To CS_Agents

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437