@Alayna1 after updated your card, you need to make a manual payment to resume service.
Please first use a browser with incognito mode to login My Account. Once logged in, paste this link to access payment page to load funds to resume service
https://myaccount.publicmobile.ca/en/account/payment/funds/card
When loading funds for renewal, remember to add E911 fess if you are in the following provinces: AB, NB, NF, NS, NWT, NU, PEI, QC, SK
