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Update your Android Device for uninterrupted service

inv
Good Citizen / Bon Citoyen

I received one email from public mobile:

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Sub:Update your Android Device for uninterrupted service

To install the updated software, please go into Settings>System>System Updates and updates to the latest version of Android . 

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Anyone had this?

My android is Version 10.

6 REPLIES 6

inv
Good Citizen / Bon Citoyen

After reading the link , the setting that needs   update  is APN.

This is the APN setting info from Public mobile:

My current setting's only difference is 

MMS proxy: 74.49.0.18

I can receive/send photos MMS right now.  My phone is after 2017.

I guess my phone is OK.

inv
Good Citizen / Bon Citoyen

I don't see PRL file.


@softech wrote:

@inv 

it needs Android 8.0 or up

what version of Android do you have?


inv has Android 10 but that Android 8 requirement is really for the app. Recently, there was an announcement about MMS fucntion on older devices.  I believe that the e-mail is more likely to be about that. 

inv
Good Citizen / Bon Citoyen

Android version 10

maximum_gato
Mayor / Maire

@inv 

Yes. There is also an announcement thread from @J_PM  and help articles. You just need to compare your APN settings to see if you have the updated ones. Unless you have a device older than 2015 or some flip phones it's  likely an easy fix.

Edit:

https://productioncommunity.publicmobile.ca/t5/Announcements/Picture-and-Group-Messaging-Changes/td-...

softech
Oracle
Oracle

@inv 

it needs Android 8.0 or up

what version of Android do you have?

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