09-26-2023 05:23 PM
I cannot update my credit card information nor can I get help from a human being unless there’s a solution out there I will have to cancel two accounts with public mobile every link that is provided to me and that was an error
09-27-2023 04:27 PM
@Manofmyths Use this link to message support
VVVVV Link below VVVVV
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
09-27-2023 04:24 PM
Didn’t work. I’m hanks for trying.
09-26-2023 05:25 PM - edited 09-26-2023 05:26 PM
@Manofmyths
PM is an online service so you can communicate with a CS_Agent by pm.
Clear the cache and go incognito on your browser before login to your account.
Or you can private message a CS_Agent at:
09-26-2023 05:25 PM
@Manofmyths Try again in incognito private mode or from another device or try the app instead
Update credit card info
In your my account go payment tab >manage subscription >manage payment method or use this link
https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription
if you still having issues vet support to help you update it also
send a private message To CS_Agents click
