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Update credit card information

CDougL
Great Neighbour / Super Voisin

How do I update the expiry date on credit card I use to pay my Public Mobile bill?

3 REPLIES 3

HALIMACS
Mayor / Maire

To do this @CDougL follow the steps below.   Would recommend doing this while in incognito mode:

 

  1. log into your self-serve account
  2. click the 3rd tab down on the left hand side, titled "Payments"
  3. in the Pre-authorized area tap "Manage Payment Method"
  4. then tap "Update Card Information"
  5. from there, you'll be prompted to enter the complete credit card information with the new information
  6. then tap "Save Payment Information" at the bottom

 

BKNS27
Mayor / Maire

@CDougL 

If you have problems login to updating your CC. Please contact a CS_Agent.

Meanwhile, you can purchase a voucher and dial 611 and enter the voucher number to pay your bill from these locations:

20EE7BDA-8D6B-4E20-8945-00ADB90E3C36.jpeg


@CDougL wrote:

How do I update the expiry date on credit card I use to pay my Public Mobile bill?


Please log into your account at selfserve.publicmobile.ca.  Within the payment section, there is an area to manage your card.

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